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Dealing with Water Problems can be complicated, difficult, messy...Many of our customers have chosen to let us know how they felt about the way that we worked with them--In honor of our 51 years of dealing with water problems, here are our "Top 51" (we've got lots more!) letters...We're looking forward to making you "#52!!"

(Last names, addresses, and phone #'s removed to protect privacy)


#1:  "You knew what you were talking about..."



#2:  "Your crew exhibited a high degree of professionalism..."



#3:  From a Real Estate Broker:  "You are a rare Contractor..."



# 4:  "We fought water in our basement for years..."



#5:  A letter of complaint:  "How can we ever again be satisfied with today's 'normal' way of doing business?"

 


#6:  "An excellent job done..."



#7:  "In these days of unreliable workmanship and integrity..."



#8:  From someone who went with someone else's recommendation at first:  "Thankfully, we listened to you this time..."



#9:  "Thanks for taking the time..."



#10:  "Your professionalism and honesty are much appreciated..."



#11:  "Many years ago this was the quality of service which most contractors provided..."



#12:  "...Your integrity is a great part of who you are..."



#13:  "I no longer have to fear heavy rainstorms..."



#14-17:  Here's some of the "Customers" that we told, "You don't need us!"



#17:



#18:  "You went out of your way to take care of every detail..."



#19:  "The work was completed today, on time, and was exactly as you represented it would be..."



#20:  "I was overwhelmed and deeply grateful by your integrity..."



#21:  "...Extremely concerned with keeping any mess to a minimum, explained the process and answered any questions I had..."



#22:  "Your willingness to make things right at no cost to us was very generous..."



#23:  "The solution you offered and implemented was comprehensive, timely, and cost-effective...:



#24:  "...The easy choice (assumption) would have been expensive, and the final choice was so inexpensive..."

 


#25:  "None of the other companies spent more than 2 or 3 minutes checking for the problem, but offered the same, highly expensive solution..."



#26:  "It is hard to find expert craftsmen in our world of today who take pride in their work..."



#27:  "I now know that there is at least one company that still displays professionalism and concern for the customer..."



#28:  "All of our dealings with you from the first phone call to the day the job was completed have been first class..."



#29:  "Showed up on time, got straight to work, cleaned up at the end of every day..."



#30:  "We feel so deeply grateful for the job you did on our church..."



#31:  "Your attention to our needs was complete, prompt, and faithful..."



#32:  "The general people I work with are not like you..."



#33:  Thanks, 10 years later!!



#34:  "I feel strongly that if you hire Henry L. Hoffman, Inc. that you are hiring a company with integrity and expertise..."



#35:  "I had very little cleaning after the job was completed..."



#36:  "...You told us on the first job that you did for us you 'Stood behind your work' and indeed you do..."



#37:  "To say that we're pleased is an understatement.  We're ecstatic!!"



#38:  "...Fine business integrity that we have known for the past 15-20 years..."



#39:  "We are so glad we found you to help us with our water problem, there aren't enough words to express our gratitude."



#40:  "...Not only was the work done quickly, but it is evident your company takes great pride in your workmanship."



#41:  ...Worked conscientiously and as quickly as possible."



#42:  "...There was no question about their being experienced in their line of work."



#43:  "What might have been a stressful situation leaves only pleasant memories."



#44:  A letter from a Real Estate Developer new to the Front Range who we helped avoid legal action on an entire development by taking care of the homes' water problems...



#45:  "It is rare to find a company that has stayed in business so long and is so reputable."



#46:  After four other contractors, "...It was an expensive and difficult lesson to endure.  If someone can learn from our stubborn mistake, this letter will be helpful."



#47:  "...Wish everyone in all businesses were so diligent!"



#48:  "Having dealt with other contractors in the past, you provided us with the professional type of service that other companies are unable to achieve."



#49:  "...Incredibly fast and cleaned up everything after the job."



#50:  "I had a hard time believing you..."



#51:  "...Courteous to the extreme and made every effort to keep the debris, dust, and mud away from the areas that were not actually being worked on.  You were on time, kept to your schedule, and did not revise your estimate."



#52:  Your letter here:_________________________